It has been two weeks now, no internet on the weekends. Had hubby do this post from overseas.Since last thursday (July 31), the internet was down.we will never be informed by the company that their internet is having a problem. When I called them up, they gave the assurance that they were looking into it.
Then on Friday I had like 3 hours of internet and then nothing until Monday. Monday, I got another 3 hours of internet and again none on Tuesday and Wednesday. This thursday(7 August) I had the internet for 3 to 4 hours . Then Friday no internet at all. Saturday for 2 hours and again no internet for this whole weekend.
I am using their services and subscribed for the fast plan paying 100RM per month, and getting shit in return.
Here are a couple of messages from the internet service provider explaining their situation:
This message was sent today at 11:09am:
"Dear valued customer, please be informed the connection in ???? has been resume. Sory fo de inconvenience. Y-Max"
The second message followed on 1:00pm today:
"Dear valued customer, pls b informed d connection will no beup by today, srry for de invenient. Will update on monday as need further investigation this interruption. Y-Max"
Really; two weeks problem and still investigating!!! I am willing to ignore their english if they will do thier job. One really must study hard to be so incompetent.
A side note: I thought our provider was called Biz-surf, but after some research here is what I found:
"Y-Max Networks Sdn Bhd (formerly known as Bizsurf (M) Sdn Bhd),... " Now part of YTL Corporation
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When you employ monkeys. you breed imbecileness.
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